• Home
  • Terms & Conditions

Terms & Conditions

*Subject to change without notice*

An invoice for the transportation and freight charges will be sent to the designated payer as specified by the BILL OF LADING contract, or email contract, or other contract requesting service with an World Warp Courier Staff Member.

World Warp Courier excellent service is extended throughout Canada, its territories, the Maritimes, the United States of America, Russia and the rest of the world. To keep service at its best we pay our invoices within the terms and request you reciprocate likewise. World Warp Courier payment terms on approved accounts are net 15 days, extending to 30 days as a courtesy provided.

The customer agrees to pay World Warp Courier within 10 Days of Invoice Date. Interest charges on amount outstanding at a rate of twenty-four percent per annum (2% per month calculated daily). The designated payer shall pay all costs incurred by World Warp Courier in the collection of monies owing.

A SERVICE FEE of $40.00 will be charged for any RETURNED CHECK.

FREIGHT CLAIMS and FREIGHT CHARGES are two ENTIRELY SEPARATE MATTERS and will be settled on that basis. If payment of freight charges is withheld due to unresolved claims issues, charging privileges will be removed. It is agreed your company will accept responsibility for payment collect shipments signed by any of your employees on date of delivery. In the event of a claim, all freight claims will be forwarded to the Hired Carrier and World Warp Courier will act on behalf of the beneficial owner or designated payer of invoice in the event of a claim. All Freight Invoices must be paid before a claim can be started. See FREIGHT CLAIMS POLICY.

If an employee of your company [who signs for pickups or deliveries of freight is terminated your company is still responsible for payment of freight charges. Please no COD.

LATE PAYMENT INFORMATION

Freight bills must be paid within thirty (30) days of receipt by the responsible party.

Failure to make payment of freight charges payable to World Warp Courier for service performed as a Freight Broker, will subsequently results in legal action (such as collections) taken against the debtor, will be subject to the following:

  • Forfeiture of all discounts, allowances, commodity rates, brokerage agreements, incentives or any other rate reductions enjoyed by such debtor, if any, on all unpaid freight bills.
  • In addition to the provisions of the above paragraph, debtor will be responsible for attorney fees and/or court costs associated with or as a result of any collection action.

In addition to the provisions of the above paragraph, debtor will be responsible for attorney fees and/or court costs associated with or as a result of any collection action. A Collection cost minimum of $50.00 up to 25% surcharge of amounts owed will be added to the bill.

If you have any questions about your invoices, contact our Accounts Receivable Department at 604-800-1480.

8:00 a.m. to 5:00 p.m. PST.

Prompt payment of bills enables us to operate more efficiently, therefore service you better.

SHIPPING AND QUOTES DISCLAIMER

*Quotes are valid for 30 days and based on equipment availability*

World Warp Courier is responsible only for arranging and managing transportation services. World Warp Courier is not responsible for direct or indirect damages including, but not limited to, damages or loss resulting from delays, accidents, or adverse weather conditions. All claims shall be directed to carrier contracted to transport commodity.
Quotes are based on Dock to Dock unless otherwise specified. Power Tailgate, inside delivery, after hours delivery, residential delivery, trade show delivery, storage facility delivery, driver detention time, dangerous goods fee, or re-delivery costs are extra. Customer is responsible for supplying accurate freight dimension, and any charges resulting from incorrect freight dimension including length, width, height, weight, may sometimes result in a truck ordered and not used charge (TONU).

Rates Quoted:
* Subject to equipment availability.
* Our rates include the Current Posted Fuel Surcharge, and still subject
to change due to fluctuations in the cost of fuel.
* Please add $125 for Tarped Flat Deck Service, if requested and if applicable (prices may vary)
* Allows for 1 hour free for loading and 1 hour free for live unloading.
* Customer responsible for loading/unloading.
*Dock to Dock unless otherwise specified, residential deliveries are
extra.
* Customs Documentation must be complete before pick-up.
* Items must be skidded, secured and stabilized before transport.
* Off road time chargeable to the same rate as additional loading time.
* Additional time if required is chargeable at a rate of $100.00 per hour
or portion thereof.
*All freight claims shall be directed to carrier contracted to transport
commodity.
* Rate is Valid for 30 Days unless otherwise noted.
To book with us please email info@firstgenshippingline.com or call
(323) 800-2279.

FREIGHT CLAIMS POLICY

All Freight Invoices must be paid in full before a claim can be started.

Maximum Hired Carrier Liability is $2/LB for all Commercial Shipments unless otherwise agreed upon in writing before shipment commences. We always recommend you as the customer insure your high value shipments.

We do not offer Hired Carrier Liability on damaged or missing household products or personal goods or used goods. Maximum Liability with proof of value is $0.10/LBS. We always recommend that customers insure their personal goods under their own policy before transport, and ensure they are packaged or crated in a way that they cannot be damaged.

Claims are limited to $4000 USD on Less than truckload shipments.

Canadian Carriage Act
Shipments originating in Canada are subject to the Canadian Bill of Lading Contract Terms and Conditions. Canadian Bill of Lading—Conditions of Carriage Notice of Claim a. No carrier is liable for loss, damage, or delay to any goods carried under the bill of lading unless notice thereof setting out particulars of the origin, destination, and date of shipment of the goods and the estimated amount claimed in respect of such loss, damage, or delay is given in writing to the originating carrier or the delivering carrier within sixty days after delivery of the goods or, in the case of failure to make delivery, within nine months from the date of shipment. b. The final statement of the claim must be filed within nine months from the date of shipment together with a copy of the paid freight bill. Declared Valuations Maximum liability shall not exceed $4.41 per kilogram ($2.00 per pound) computed on the total weight of the shipment unless declared valuation states otherwise (Section III, Items 9–10).